Beloved & Beyond (or B&B) is an e-commerce platform specializing in personal gifts, developed in 2019. Up to now, we have more than 2,000 merchants serving the gift demand of thousands of domestic and international customers. We help customers to record, remind and suggest personalized gift products suitable for each event and each relationship. In order to understand customer insight to make the suitable gift suggestion, B&B must build an intelligent system with many technologies applied such as Big Data, Machine Learning, AI, Chatbot, Relationship Management, Reminders System, Automation Marketing, and Recommendation System. We help customers to choose the most suitable gift products, in the shortest time, with the best price. Beloved & Beyond’s mission is to help people lead a happy and fulfilling life.