Virtual PBX OMICall
OMICall’s reputation for businesses is built with professionalism and quality. Over the years OMICall has worked with brand new businesses and startups. OMICall helps ambitious businesses like yours generate more profits, by building and developing a smart virtual call center that fosters interaction and connection between customers and caregivers. , thereby generating sales for the business.
Benefits that Omicall brings to customers: Reduce costs Save 50% on calling charges, free internal calls, breakthrough in sales thanks to increased customer service quality. Call management The system analyzes and evaluates call quality of employees, automatically reports in real time. Attach a ticket after each call. Modern integration Support open API, easy to integrate with systems in the same field such as Call Center, software, CRM/ERP. Hotline number Support fixed number, beautiful and diverse hotline number such as: 1800xx, 1900xx, 028, 024, Mobile Sip 090xx, .. Advanced technology OMICall with cloud VoIP technology provides services advanced Internet telephony.
Professional team OMICall engineer team builds high-class security system with many years of experience. Cost saving With CLOUD switchboard, no need to spend administrative staff, simple hardware installation, free internal calls operating costs, improve customer care efficiency, increase competitiveness for businesses in the 4.0 era.
Benefits for businesses
1. Increase customer care efficiency With multi-channel care support: Facebook, switchboard, Website, Zalo … and Mini-CRM integration, bringing a seamless experience for users when interacting with businesses . That brings customers back to buy more.
2. Cost savings Save call costs Save HR costs: Automation Marketing solutions.
3. Manage the performance of customer service and sales staff.